Serenity Counselling
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  • Step Forward. I'm Only A Call Away.
Counselling, Therapy & Bereavement Services1 Helping & Supporting Children and Adults2 Step Forward. I'm Only A Call Away.3
Client Testimonials


Hi I would just like to express my sincere gratitude to Lorraine for helping my son through the most challenging and difficult period of his young life so far.

Had it not been for her genuine concern, kindness, and understanding I feel sure the outcome of the burdens he was carrying and the road it was leading him down would have ended quit differently.

With her help and support and his hard work he continues to make positive progress in what before were daily challenges.

It is a huge relief and comfort to me as his mum , as I had battled for the past two years with his issues trying everything I could to but felt inadequate to help. Lorraine managed to make that possible with her skills and support and I shall be forever thankful. To know that the door has been left open for him if he should ever need it has given him the confidence to move forward with his life and I’m delighted to say that his future is now looking brighter. She is to us an Angel.

With sincere thanks

- D W- 2018/19


I went to see Lorraine regularly for quite a few months for several issues, the main one being anxiety.

Thanks to the strong therapeutic relationship I have built with Lorraine, I am now living the life I would have loved to have lived years ago. I've had the confidence to go to university full time, become more independent and clear my brain of the full time toxic thoughts and people who dragged me down.

Whenever I have had a problem outside of the sessions, I have been able to message or call Lorraine and she has always got back to me asap. She's there every step of the way, either in a counselling session or outside of them.

I honestly cannot thank Lorraine enough for the work we have done together, she's helped me get my life back and develop fantastic coping strategies, which I can use immediately and effectively. I'd recommend Lorraine to anyone seeking to change their thought and behaviour patterns.

- Sam


Thank you for what you have done for me. Lots of love.

- Mark


I want to say a big thank you for your support over the last few weeks.

The sessions have helped me through my loss and I looked forward each week to our sessions.

All the best.

- Mary


Dear Lorraine, what can I say, a big thank you for helping me over the past weeks.

I really do appreciate all your help. You are an amazing lady. Love,

- Hazel


Dear Lorraine, I just wanted to write and thank you for all your time and support. I'm really missing our chats. I think you're a special lady, giving up so much of your time to help others. Not a day goes by when I don't think of our lovely mum and what happened, but I'm feeling positive and looking forward to the future.

I have an appointment with the hospital genetics clinic in two weeks time. Feeling a bit apprehensive about what I may find out in the future, but I know I'm doing the right thing. Thank you again, much love,

- Tina


My daughter has been receiving counselling from Lorraine on and off for the past 2 years now. I believe it is pot luck in getting a good therapist and feel we hit the jackpot when my daughter started her sessions with her.

Lorraine has a very calming nature about her which made my very anxious daughter at ease from her very first session. My daughter has more of an understanding of her issues and is now starting to achieve her goals in life.

I would not hesitate in recommending Lorraine, she has been an enormous help to my daughter and our family. Suzanne

- Suzanne


Dear Lorraine, thank you so much for all your hard work and support.

- Client


To Lorraine, just a quick note to say thank you for all your help. Your support, help and guidance has been invaluable. You will never truly know or understand how amazing you really are and brilliant at the work you do. Thank you again.

- Client


The day I picked up the phone and spoke to Lorraine turned out to be one of the best decisions I have ever made. I was literally a shell of my former self. Lorraine has helped me look at life from a different perspective, slowly peeling back the layers to rebuild my confidence and adjusting my destructive thoughts into a more constructive way of thinking.

It hasn’t been easy I see myself as a work in progress and will continue therapy with Lorraine as she “just seems to get it” providing help in a relaxed but professional environment that makes you feel safe. KB (Bereavement, PTSD, Anxiety)

- Karen


I just want to say how muchI value my sessions with Lorraine, she helps me when I am feeling low and negative, and l leave my meetings with Lorraine so much better, she is such a great support. Thank you.

- Carol


I found Lorraine after searching online for counsellors in my area. Lorraine replied to my email within hours, and (with my permission) called me later that day to discuss what the counselling process meant. I immediately heard the genuine compassion in Lorraine's voice, and this continued through all the sessions I had.

Lorraine is a great listener, and encouraged me to talk when I felt like closing up. She helped me to understand grief, emotional abuse and anxiety, as well as how to recognise and feel all of the associated emotions in order to heal.

Lorraine never minded if I did not complete the home activities (optional) and enabled me to feel vulnerable, without fear of ridicule. She feels with you, but maintains her professional boundaries so you feel safe. Some sessions were dedicated to just talking, a little crying, or going through theories relating to the psychology of others in my life or myself. I worked with stones and shells which I never thought would give any insight- however, I learned a lot about my views of people in my life.

Although my counselling with Lorraine has come to a natural end, I know that I can go back for a top up, should I feel the need, and I would recommend her to anyone who feels anxiety, depression or other effects of trauma. I understand my childhood better, and how it has impacted my adolescence and adulthood and thanks to Lorraine I have been able to heal and move on.

- Mary S